Plans & Pricing to suit every business need!

Plans & Pricing to suit every business need!

Retainer packages

Ideal if you need to outsource a lot of work every month. Or if you know your request will need attention within 48 hours.

Please chat to me about a Custom option suited to your individual needs!

Perfect for the following services:

Electronic Records Management

Proofreading

Hourly/Urgent

The hourly option is perfect for small tasks. Pay only when you need it.

You can also choose the urgent option if you need a quick turnaround time or have work that needs to be done outside business hours.

This option is suitable for the following:

1. General Terms

  • Quotations are free and will be communicated via email.
  • Preferred means of communication is Email or Instant Message (WhatsApp)
  • Time is tracked and rounded up to the nearest 15 minutes.
  • All work carried out will be proof-read however final proof-reading of the work is the client’s responsibility.
  • We reserve the right to reject any work.

2. Retainer/Hourly Terms

  • Hours cannot be reimbursed once purchased.
  • The client may upgrade at any time and downgrade at the beginning of the month.
  • The Virtual Assistant will schedule hours as available.
  • Services may be terminated by either party at any time.

3. Payment Terms

  • Payment can be made via EFT to bank account provided to you.
  • Retainer packages are invoiced monthly in advance and are sent out one week prior to the 1st of the month.
  • Retainer packages do not carry over to the following month. Except for 2 hours if you pay for a retainer for the next month on the Emerald package.
  • All additional hours are billed at an hourly rate.
  • Payment for all retainer options is required in advance before any work can commence.
  • Hourly services require a 50% upfront payment.
  • Any expenses incurred will be invoiced to the client separately.
  • Overdue invoices are liable to incur an overdue payment fee of 10% of the invoice total.

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